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STO-Y8F5X6 · Ward 11 · Sidewalk Damage

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Our ref

STO-Y8F5X6

City ref

09116944

Track on 311 ↗

Sidewalk gap and subsidence hazard

This is the kind of break that catches a toe or a stroller wheel, steps from Kensington Community School.

We heard you

Case built & sent · Apr 11, 10:53 AM

City & councillor received it

City of Toronto

The city responded

Ref #09116944 ↗ Transportation Services

✓

Fixed

Confirmed Apr 14

Fixed, confirmed by Toronto 311.

3 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Apr 14, 12:00 AM

Closed, on the record

Fixed in 3 days.

College Street in University-Rosedale is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 11 · reported

✓ Resolved Apr 14 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

3 days

report → fix

Toronto 311

confirmed by

Reported April 11 · resolved on April 14, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 30-day standard · checked against the city's records, not taken on faith

464 College Street, Toronto Toronto

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What's nearby

Kensington Community School

School · anchors this report's story

235m

King Edward Jr & Sr Public School

School

250m

College St at Bathurst St

Bus Stop

66m

Bathurst St at College St

Bus Stop

80m

The Doctors' Parkette

Park

401m

This street's story: 42 city trees serve this block. Roots are the usual reason a sidewalk lifts, which is why the city counts the trees along a block.

The case we sent

Report details · AI-written, reviewed by the reporter

A linear depression approximately 3-4 inches deep and 12-18 inches wide runs across the sidewalk at this location where concrete sections meet, creating a tripping hazard. The dark-colored surface shows clear subsidence or separation from adjacent paving, with an orange and black construction barrel positioned on the sidewalk indicating ongoing or recent work. Underground utility maintenance or settlement near sewer manholes and catch basins likely caused the damage.

What we did for you

✓ We heard you, and saw what you saw 10:53:20
✓ Made sure no faces or licence plates travel with your photo 10:53:20
✓ Wrote the formal report in the city's own language, for you 10:53:20
✓ Matched your report to Ward 11, for you 10:53:20
✓ Delivered it to Toronto 311, the same minute 10:53:39
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 14