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STO-Z6R7A5 · Ward 21 · Water Drainage

Our ref

STO-Z6R7A5

City ref

10034264

Track on 311 ↗

Water/Drainage at Albert Campbell Square

This is why the street floods when it rains hard, at Mac Al-furqan School.

We heard you
Case built & sent · Aug 24, 2:26 PM
City & councillor received it
City of Toronto + Cllr. Thompson
The city responded
Ref #10034264 ↗ Parks & Recreation
3/1
Past the standard
City standard: 1 days

Day 3. 2 days past the city's own standard.

The city's published standard for Water Drainage is 1 days. Your councillor is the right escalation now.

Checked against Toronto 311 on August 26, 2026: New.

Albert Campbell Square Toronto

What's nearby

Mac Al-furqan School

School · anchors this report's story

44m

St Victor Catholic Elementary School

School

519m

156 Borough Dr - Scarborough Civic Centre and Library

Bus Stop

45m

Scarborough Centre Station

Bus Stop

151m

Frank Faubert Wood Lot

Park

246m
This street's story: A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Large standing water depression approximately 6-8 feet long and 3-4 feet wide in the pedestrian walkway at Albert Campbell Square creates a slip hazard and will freeze into dangerous ice as winter approaches. The sunken concrete surface indicates a blocked drainage system or pavement subsidence requiring immediate repair.

**Severity: immediate_danger**

Description · in the reporter's words

Very large puddle of water in a high traffic pedestrian walkway towards the STC square. This needs to be fixed immediately as the cold weather and winter season is arriving and is a critical issue for pedestrian safety and accessibility.

What we did for you
  • We heard you, and saw what you saw 2:26:25
  • Made sure no faces or licence plates travel with your photo 2:26:25
  • Wrote the formal report in the city's own language, for you 2:26:25
  • Found your ward and put your councillor on the record, for you 2:26:25
  • Delivered it to Toronto 311, the same minute 2:26:48
  • Caught the city's reference number so you never have to chase it Aug 25
  • And when the city says fixed, we check the record and bring the answer back here ongoing

Your report became all of this before 2:27 the same afternoon.

The neighbourhood

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