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Past Toronto's published service standard

This report is 25 days old. The city's standard for Debris is 3 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Chris Moise
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Debris at 572 Church Street

ref: STO-Y2P5B1
city ref: 09591272 Track on 311
Debris Snap City acknowledged
Open 25 days
2 confirmed Solid Waste Management: 3 days

City service request

New

Updated 25 days ago

We received your request.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Clean up Litter on Laneways Expected service delivery: 2026-06-22 Estimated resolution timeframe: The Service Request will be resolved within 2 business days. Service address (city record): 572 A Church St

The city's estimated completion of June 22, 2026 has passed. We are following up.

572 Church Street, Church-Wellesley, Toronto Toronto

Reported on Thu, Jun 18, 2026 at 1:19 PM · 24d ago

Report Details

AI-generated, reviewed by reporter

A narrow alleyway between buildings at 572 Church Street contains scattered litter and debris including plastic bags, wrappers, and miscellaneous garbage across the concrete surface. The accumulated debris impacts the cleanliness and usability of the space, though no sharp or protruding objects pose an immediate safety hazard.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

2 community reports

2 still there
Still there Jun 23

Submitted by Fox Victoria

From the city: The request was cancelled stating that the issue is on private property. You can proceed with a complaint to MLS for waste on private property if you require Bylaw Enforcement.

Still there Jun 22

Submitted by Fox Victoria

The city marked this report Cancelled and sent the following email from the city. Not sure if WM would follow up here. "We have generated a service request to Solid Waste Management for laneway cleaning. This service request will be investigated by June 22-2026."

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Comments (1)

fox_victoria 20 days ago

From the city: The request was cancelled stating that the issue is on private property. You can proceed with a complaint to MLS for waste on private property if you require Bylaw Enforcement.

Get alerts for this ward

Nearby

School

The Abelard Centre For Education

87m

School

National Ballet School Maison Staines House & Salle Currie Hall

246m

Bus Stop

Wellesley St East At Church St

82m

Bus Stop

Wellesley St East At Church St

93m

Park

Barbara Hall Park

66m

Report History

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Report Submitted

Jun 18, 2026 at 1:19 PM

Email sent to City of Toronto

Jun 18, 2026 at 1:20 PM

Sent

Email sent to Ward 13 councillor Chris Moise (Toronto Centre)

Jun 18, 2026 at 1:20 PM

Sent

A community member reported: Still there

Jun 22, 2026 at 9:57 AM

The city marked this report Cancelled and sent the following email from the city. Not sure if WM would follow up here. "We have generated a service request to Solid Waste Management for laneway cleaning. This service request will be investigated by June 22-2026."

A community member reported: Still there

Jun 23, 2026 at 5:14 PM

From the city: The request was cancelled stating that the issue is on private property. You can proceed with a complaint to MLS for waste on private property if you require Bylaw Enforcement.

Awaiting Response

Open for 25 days

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