Department Performance
City departments deliver the fix for resident-reported issues. This view shows how each department is doing across Peterborough and how the ward office connects residents to them. "Overdue" and "Fixed after deadline" use Peterborough's published service standards as the deadline.
Council office activity
How many resident-reported issues each ward office is receiving and how many of those have been resolved by the responsible city department. These are communication volumes, not a personal scorecard.
