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Past Toronto's published service standard

This report is 32 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Mike Colle

Pothole at 73 Greer Road

ref: STO-V8H6M5

city ref: 09566923 Track on 311

Pothole Snap City acknowledged

Open 32 days

Transportation Services: 14 days

City service request

City says fixed (not confirmed)

Updated about 1 month ago

We received your request.

Checked against Toronto 311 on July 17, 2026: Complete.

The city marked this request complete. That means the city closed its ticket, not that the problem is fixed. We have not confirmed the fix. Marked complete on June 15, 2026.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-06-29 Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 93 Glengarry Ave

The city's estimated completion of June 29, 2026 has passed. We are following up.

City says this is done. Is it actually fixed?

73 Greer Road, Toronto Toronto

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Reported on Mon, Jun 15, 2026 at 5:57 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

A pothole approximately 2–3 feet in length on Greer Road has missing asphalt and an exposed aggregate base, creating a tripping hazard for pedestrians and a hazard for cyclists and vehicles. The deteriorated edges and exposed base material indicate active deterioration and water infiltration risk.

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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