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Past Toronto's published service standard

This report is 49 days old. The city's standard for Sidewalk Damage is 30 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Rachel Chernos Lin

Missing bike ring at 694 Mount Pleasant Road

ref: STO-D2N4Y2

city ref: 09443447 Track on 311

Sidewalk Damage Snap City acknowledged

Open 49 days

Transportation Services: 30 days

City service request

City says fixed (not confirmed)

Updated about 2 months ago

The request has been received.

Checked against Toronto 311 on July 17, 2026: Complete.

The city marked this request complete. That means the city closed its ticket, not that the problem is fixed. We have not confirmed the fix. Marked complete on May 30, 2026.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Damaged Concrete Sidewalk Expected service delivery: 2026-06-29 Estimated resolution timeframe: The service request will be resolved within 1 month. Service address (city record): 694 Mount Pleasant Rd

The city's estimated completion of June 29, 2026 has passed. We are following up.

City says this is done. Is it actually fixed?

694 Mount Pleasant Road, Toronto Toronto

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Reported on Fri, May 29, 2026 at 1:44 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Missing bike ring at 694 Mount Pleasant Road, creating a trip hazard for pedestrians.

Description

Missing bike ring

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

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