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Past Toronto's published service standard

This report is 63 days old. The city's standard for Animal Issue is 3 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Dianne Saxe

Dead animal on street

ref: STO-U8U5C1

city ref: 09340720 Track on 311

Animal Issue Snap City acknowledged

Open 63 days

Municipal Licensing & Standards: 3 days

City service request

City says fixed (not confirmed)

Updated 2 months ago

The request has been received.

Checked against Toronto 311 on July 17, 2026: Complete.

The city marked this request complete. That means the city closed its ticket, not that the problem is fixed. We have not confirmed the fix. Marked complete on May 16, 2026.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Pick up Dead Wildlife Expected service delivery: 2026-05-21, 3:58 p.m. Estimated resolution timeframe: The service request will be completed within 5 days. However, this timeframe may be impacted by the volume of requests being received, requests that hold a higher priority and available resources. Service address (city record): Palmerston Ave & London St

The city's estimated completion of May 21, 2026 has passed. We are following up.

City says this is done. Is it actually fixed?

Palmerston Avenue Toronto

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Reported on Fri, May 15, 2026 at 5:20 PM · 2mo ago

Report Details

AI-generated, reviewed by reporter

One dead small mammal is lying on the street surface on Palmerston Avenue, exposed to pedestrian and vehicular traffic. The carcass requires immediate removal due to public health concerns.

Description

Dead squirrel on road

Community Updates

Did the city actually fix this, or just close the file? Come back and tell your neighbours what you see on the ground. Add a photo. Your update is what holds the city to its word.

Have you seen this issue?