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STO-C7C2W1 · Ward 24 · Water Drainage

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Our ref

STO-C7C2W1

City ref

10029992

Track on 311 ↗

Water/Drainage at Portico Drive

This is why the street floods when it rains hard, steps from St Thomas More Catholic Elementary School.

We heard you

Case built & sent · Aug 23, 8:04 PM

City & councillor received it

City of Toronto + Cllr. Ainslie

The city responded

Ref #10029992 ↗ Transportation Services

✓

Fixed

Confirmed Aug 25

Fixed, confirmed by Toronto 311.

2 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved Aug 25, 12:00 AM

Closed, on the record

Fixed in 2 days.

Portico Drive in Scarborough-Guildwood is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Aug 23 · reported

✓ Resolved Aug 25 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

2 days

report → fix

Toronto 311

confirmed by

Reported August 23 · resolved on August 25, 2026 · Confirmed complete by Toronto 311 · August 26, 2026 · checked against the city's records, not taken on faith

Portico Drive Toronto

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What's nearby

St Thomas More Catholic Elementary School

School · anchors this report's story

199m

Woburn Jr Public School

School

282m

Ellesmere Rd at Helicon Gate West Side

Bus Stop

145m

Ellesmere Rd at Scarborough Golf Club Rd

Bus Stop

176m

Woburn Park - Scarborough

Park

386m

This street's story: 7 city catch basins and 6 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Catch basin on Portico Drive is blocked with accumulated leaves and debris, causing several inches of standing water that occasionally overflows onto the sidewalk and creates a slip hazard for pedestrians. The issue was previously reported and requires clearing to restore drainage function.

Description · in the reporter's words

This catchbasin is blocked with leaves. There is water accumulating which occasionally overflows onto the sidewalk. This presents a hazard to pedestrians. The catchbasin needs to be cleared immediately. This issue was previously reported last year and was not fixed correctly.

What we did for you

✓ We heard you, and saw what you saw 8:04:44
✓ Made sure no faces or licence plates travel with your photo 8:04:44
✓ Wrote the formal report in the city's own language, for you 8:04:44
✓ Found your ward and put your councillor on the record, for you 8:04:44
✓ Delivered it to Toronto 311, the same minute 8:05:03
✓ Caught the city's reference number so you never have to chase it Aug 24
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Aug 25