Sunken utility cut patch on road

Damage like this spreads with every freeze and thaw, steps from Queen's Collegiate.

We heard you

Case built & sent · Apr 30, 1:53 PM

City & councillor received it

City of Toronto

The city responded

Ref #09243151 ↗ Transportation Services

✓

Fixed

Marked resolved May 3

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on May 8 and confirmed the work was done, 3 days after you reported it. That is the loop closed by the people who live here.

Marked resolved May 8, 9:06 AM

Closed, on the record

Fixed in 3 days.

0 in Etobicoke North is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Apr 30 · reported

✓ Resolved May 3 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

3 days

report → fix

Reported April 30 · resolved on May 3, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard

200, Ronson Drive, West Humber-Clairville, Etobicoke North, Etobicoke, Toronto, Golden Horseshoe, Ontario, M9V 3S5, Canada Toronto

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What's nearby

Queen's Collegiate

School · anchors this report's story

159m

Martin Grove Rd at Ronson Dr

Bus Stop

13m

Martin Grove Rd at Ronson Dr

Bus Stop

37m

This street's story: 4 city catch basins and 4 manholes serve this block. Water that does not drain works into a seam in the road, and that is how a crack becomes a pothole.

The case we sent

Report details · AI-written, reviewed by the reporter

A large sunken asphalt utility cut patch on Ronson Drive is recessed below the surrounding road surface with visible cracks and edge separation, creating a pothole-like hazard for vehicles and cyclists. The patch sits in an area with aging infrastructure, including five catch basins averaging 67 years old within 100 meters.

What we did for you

✓ We heard you, and saw what you saw 1:53:49
✓ Made sure no faces or licence plates travel with your photo 1:53:49
✓ Wrote the formal report in the city's own language, for you 1:53:49
✓ Matched your report to Ward 1, for you 1:53:49
✓ Delivered it to Toronto 311, the same minute 1:54:10
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 3