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STO-B1E3X6 · Ward 2 · Water Sewer

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Our ref

STO-B1E3X6

City ref

09238779

Track on 311 ↗

Open maintenance hole on sidewalk

We heard you

Case built & sent · Apr 30, 10:34 AM

City & councillor received it

City of Toronto

The city responded

Ref #09238779 ↗ Transportation Services

✓

Fixed

Marked resolved May 1

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on May 8 and confirmed the work was done, 1 day after you reported it. That is the loop closed by the people who live here.

Marked resolved May 8, 9:07 AM

Closed, on the record

Fixed in 1 day.

Martin Grove Road in Etobicoke Centre is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Apr 30 · reported

✓ Resolved May 1 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

1 day

report → fix

Reported April 30 · resolved on May 1, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 1-day standard

Martin Grove Road Toronto

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What's nearby

Queen's Collegiate

School

468m

Dixon Rd at Martin Grove Rd

Bus Stop

208m

Martin Grove Rd at Waterbury Dr

Bus Stop

219m

Martingrove Gardens Park

Park

519m

This street's story: Mains and sewers run in the same corridor as the street above them, so a problem underground shows up on the surface first.

The case we sent

Report details · AI-written, reviewed by the reporter

Open maintenance hole with exposed interior cavity on sidewalk at Martin Grove Road, creating a trip hazard and fall risk for pedestrians; a hand or arm is visible inside, suggesting the cover is incomplete or work is in progress.

Description · in the reporter's words

Open access cover on sidewalk. Trip Hazzard.
Also, alot of debris scattered on the grass between the bridges.

What we did for you

✓ We heard you, and saw what you saw 10:34:01
✓ Made sure no faces or licence plates travel with your photo 10:34:01
✓ Wrote the formal report in the city's own language, for you 10:34:01
✓ Matched your report to Ward 2, for you 10:34:01
✓ Delivered it to Toronto 311, the same minute 10:34:23
✓ Caught the city's reference number so you never have to chase it Apr 30
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 1