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STO-U6W8P3 · Ward 13 · Sidewalk Damage

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Our ref

STO-U6W8P3

City ref

09216438

Track on 311 ↗

Sunken utility patches in plaza

This is the kind of break that catches a toe or a stroller wheel, steps from Keystone International Schools.

We heard you

Case built & sent · Apr 26, 8:37 PM

City & councillor received it

City of Toronto

The city responded

Ref #09216438 ↗ Transportation Services

✓

Fixed

Confirmed May 3

Fixed, confirmed by Toronto 311.

7 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 3, 12:00 AM

Closed, on the record

Fixed in 7 days.

Adelaide Street East in Toronto Centre is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.

Apr 26 · reported

✓ Resolved May 3 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

7 days

report → fix

Toronto 311

confirmed by

Reported April 26 · resolved on May 3, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 30-day standard · checked against the city's records, not taken on faith

Adelaide Street East, Toronto Toronto

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What's nearby

Keystone International Schools

School · anchors this report's story

184m

Victoria Street Linc

School

292m

King St East at Church St East Side

Bus Stop

153m

King St West at Jarvis St West Side

Bus Stop

166m

St. James Park

Park

98m

This street's story: 47 city trees serve this block. Roots are the usual reason a sidewalk lifts, which is why the city counts the trees along a block.

The case we sent

Report details · AI-written, reviewed by the reporter

Multiple sunken asphalt utility cut patches are depressed below the surrounding brick surface in the plaza, creating trip hazards for pedestrians. The dark rectangular patches, where utilities were accessed and patched, have settled unevenly and are difficult to see in the area's poor night lighting. Two active road restrictions are currently in effect nearby.

What we did for you

✓ We heard you, and saw what you saw 8:37:09
✓ Made sure no faces or licence plates travel with your photo 8:37:09
✓ Wrote the formal report in the city's own language, for you 8:37:09
✓ Matched your report to Ward 13, for you 8:37:09
✓ Delivered it to Toronto 311, the same minute 8:37:19
✓ Caught the city's reference number so you never have to chase it
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 3