Tree roots damaging sidewalk

A damaged limb over a sidewalk is a when, not an if, steps from Keystone International Schools.

We heard you

Case built & sent · May 7, 5:51 PM

City & councillor received it

City of Toronto

The city responded

Ref #09288041 ↗ Parks, Forestry & Recreation

113/3

Past the standard

City standard: 3 days

Day 113. 110 days past the city's own standard.

The city's published standard for Tree Issue is 3 days. Your councillor is the right escalation now.

Email Cllr. Moise

Checked against Toronto 311 on August 27, 2026: New.

Church Street Toronto

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What's nearby

Keystone International Schools

School · anchors this report's story

115m

Victoria Street Linc

School

227m

King St East at Church St West Side

Bus Stop

139m

King St East at Church St East Side

Bus Stop

146m

Courthouse Square Park

Park

87m

This street's story: 38 city trees serve this block. The city keeps a record of every street tree, which is how a damaged limb gets traced back to an owner.

The case we sent

Report details · AI-written, reviewed by the reporter

A mature tree on Church Street has a root system causing significant displacement and heaving of the brick sidewalk, with multiple lifted and misaligned bricks creating trip hazards and uneven surfaces throughout the affected area. Moss and organic debris accumulation indicates sustained moisture and deterioration, with roots actively pushing up concrete and brick sections that pose a fall risk for pedestrians.

What we did for you

✓ We heard you, and saw what you saw 5:51:49
✓ Made sure no faces or licence plates travel with your photo 5:51:49
✓ Wrote the formal report in the city's own language, for you 5:51:49
✓ Matched your report to Ward 13, for you 5:51:49
✓ Delivered it to Toronto 311, the same minute 5:52:55
✓ Caught the city's reference number so you never have to chase it May 7
✓ And when the city says fixed, we check the record and bring the answer back here ongoing