Ward office & city hall
Councillor profile, committees, staff contacts
Ward office & city hall
Councillor profile, committees, staff contacts
About Shelley Carroll
Shelley Carroll is the City Councillor for Ward 17—Don Valley North. Shelley got her start in politics as a parent-advocate when she saw the detrimental effects that education cuts were having on her own children. Her tireless defence of public education led her to be elected as a School Board Trustee in 2000 and earned her a Queen’s Golden Jubilee Medal.
Shelley was first elected to City Council in 2003. In 2006, Shelley was elected by her peers to serve as Chair of the Budget Committee. She utilized her financial background to deliver four balanced budgets in the thick of the global financial crisis, making Toronto financially sustainable for the first time since amalgamation.
As the City’s Budget Chief and Mayor’s Economic Development & Culture Champion, she plays a crucial role in delivering balanced budgets and facilitating a vibrant and inclusive economic and cultural recovery for the city. She currently serves as the Chair of the Toronto Police Service Board, overseeing Canada’s largest municipal police service. She also sits on the boards of Toronto Global and Destination Toronto, with a focus on attracting talent, investment, and visitors to one of North America’s fastest growing and most exciting cities
City councillor page
Ward 17 on toronto.caCouncillor
Shelley Carroll
Phone
416-338-2650Councillor email (city format)
councillor_carroll@toronto.caCommittees & boards
- Budget Committee (Chair)
- Economic and Community Development Committee (Vice-Chair)
- Executive Committee
- North York Community Council
- Striking Committee
- Long-Term Care Committee of Management
- Debenture Committee
- Toronto Global Board of Directors
- Toronto Police Services Board (Chair)
- FIFA World Cup 2026 Subcommittee
- Destination Toronto
Ward staff
-
Chief of Staff (Media Contact)
Tom Gleason
-
Deputy Chief of Staff
Joshua Bowman
-
Senior Strategic Advisor
Robin Buxton Potts
-
Constituency Assistants
Audrey Jiang
Last 90 days
Resolution is delivered by the responsible city departments
- Received
- 8
- Resolved
- 2
- Open
- 6
- Fix rate
- 25.0%
- Avg days to fix
- 1.8
- Overdue
- 4
- Fixed after deadline
- 0
By department
Get alerts for this ward
Flood awareness
No Active Flood Risk
Current weather conditions do not indicate elevated flood risk in this ward.
Flood Study Areas (3)
BFA29
Catch basins avg 64 years (installed ~1962)
BFA30
Catch basins avg 58 years (installed ~1968)
BFA27
Catch basins avg 65 years (installed ~1961, oldest 1953)
32
Total Reports
13
Open
6
Resolved
16.4
Avg Days to Resolve
Resolution Rate
5.2 points below city average
Ranked #11 of 25 wards
By resolution rate (last 90 days)
Top Issue Types
Most Reported Streets
- Sheppard Avenue East, Pleasant View, Toronto 3 reports
- Bayberry Crescent, Bayview Village, Toronto 2 reports
- 185 Old Sheppard Avenue, Pleasant View, Toronto 2 reports
- 129 McMahon Drive, Bayview Village, Toronto 2 reports
- 576 Van Horne Avenue, Pleasant View, Toronto 2 reports
Top Reporters
Recent open reports
2115 Sheppard Avenue East, Henry Farm, Toronto
Aug 03, 2026
Consumers Road, Henry Farm, Toronto
Aug 03, 2026
576 Van Horne Avenue, Pleasant View, Toronto
Jul 07, 2026
Bayberry Crescent, Bayview Village, Toronto
Jul 03, 2026
Bayberry Crescent, Bayview Village, Toronto
Jun 24, 2026
Au Large Boulevard
May 15, 2026
Sheppard Avenue East
May 05, 2026
How Shelley Carroll voted recently
Last 10 recorded votes at council meetings
701 Fleet Street - Authorization to Enter into a Long-term Lease and Community Access Agreement with Tempo Basketball Club Inc.
Jul 21, 2026 · passed unanimously 10-0
112 Dell Park Avenue - Request for a Fence Exemption to the Toronto Municipal Code, Chapter 447
Jul 7, 2026 · passed 4-2
1-11 Vinci Crescent - Official Plan Amendment and Zoning Amendment Applications - Decision Report - Approval
Jul 7, 2026 · passed unanimously 5-0
922 Millwood Road - Official Plan Amendment and Zoning By-law Amendment Application - Decision Report - Approval
Jul 7, 2026 · defeated 2-3
1-11 Vinci Crescent - Official Plan Amendment and Zoning Amendment Applications - Decision Report - Approval
Jul 7, 2026 · passed 3-2
Renaming Brookwell Park in Memory of Estella A. Wheeler
Jul 7, 2026 · passed unanimously 5-0
245 Eglinton Avenue East - Official Plan Amendment and Zoning By-law Amendment Application- Decision Report - Approval
Jul 7, 2026 · defeated 2-4
245 Eglinton Avenue East - Official Plan Amendment and Zoning By-law Amendment Application- Decision Report - Approval
Jul 7, 2026 · passed unanimously 6-0
1377 Sheppard Avenue West (Downsview West District) - Zoning By-law Amendment - Decision Report - Approval
Jul 7, 2026 · passed unanimously 5-0
460 Balliol Street - Request for a Fence Exemption to the Toronto Municipal Code, Chapter 447
Jul 7, 2026 · passed 4-1
311 activity in this ward
From City of Toronto 311 service requests (last 12 months)
8,572
Total requests
503
Pothole / road damage
77%
Closed by city
Top categories
- Road Pothole / Road Damage 499
- Residential Bin Lid Damaged 376
- Long Grass and Prohibited Plants on Private Property 313
- Property Standards and Maintenance Violations 245
- Driveway Blocked By Plowed Snowbank 227
Source: City of Toronto Open Data · Note: 311 data has no exact location, only ward + intersection
