Ward office & city hall
Councillor profile, committees, staff contacts
Ward office & city hall
Councillor profile, committees, staff contacts
About Paula Fletcher
Paula Fletcher has a long record of service to Toronto-Danforth residents. She first became involved as a leader in the East End Parent Network and was then elected as the TDSB Trustee in 2000. Paula was elected as City Councillor for the former Ward 30 in 2003 and has served as Councillor since. She was re-elected in 2018 and again in 2022 to represent the over 106,000 residents of Ward 14 Toronto-Danforth, which extends from the Don Valley Parkway to Coxwell Ave and from Lake Ontario to just north of O’Connor Drive.
Paula is a strong progressive voice at City Hall. She’s focused on creating affordable housing, improving public transit, parks and other public spaces, fighting the climate crisis along with enhancing community and road safety for all users. Paula works with residents, community groups and local business owners to build vibrant, healthy neighbourhoods.
Paula serves on several key committees and boards. This includes the Executive Committee, responsible for major city-wide issues and key priorities, and the Infrastructure and Environment Committee, which she chairs. Paula is also the Deputy Speaker of City Council.
City councillor page
Ward 14 on toronto.caCouncillor
Paula Fletcher
Phone
416-392-4060Councillor email (city format)
councillor_fletcher@toronto.caCommittees & boards
- Executive Committee
- Infrastructure and Environment Committee (Chair)
- Audit Committee (Vice Chair)
- Civic Appointments Committee
- Corporations Nominating Panel (Chair)
- Toronto and East York Community Council
- Service Excellence Committee
- Board of Directors of TO Live (Mayor’s Designate)
- CreateTO Board of Directors (Mayor’s Designate)
- Toronto Parking Authority
- Film, Television and Digital Media Advisory Board (Chair)
- Toronto Music Advisory Committee
- Canadian Stage Company Board of Directors
- Toronto and Region Conservation Authority
- Applegrove Community Complex Board of Management
- Eastview Neighbourhood Community Centre Committee
- Ralph Thornton Community Centre Board
Ward staff
-
Chief of Staff
Catherine LeBlanc-Miller
-
Special Assistant
Ava Harness
-
Constituency & Policy Advisor
Janat Akbar
-
Communications & Outreach Advisor
Max Pacheco
-
Constituency Assistant, Transportation and Environment Lead
Taamara Thanaraja
-
Constituency Assistant
Finn Webb
Last 90 days
Resolution is delivered by the responsible city departments
- Received
- 50
- Resolved
- 6
- Open
- 44
- Fix rate
- 12.0%
- Avg days to fix
- 4.0
- Overdue
- 43
- Fixed after deadline
- 1
By department
Get alerts for this ward
Flood awareness
No Active Flood Risk
Current weather conditions do not indicate elevated flood risk in this ward.
Flood Study Areas (1)
BFA46
Catch basins avg 88 years (installed ~1938, oldest 1925)
Business Improvement Areas (7)
66
Total Reports
31
Open
7
Resolved
4.0
Avg Days to Resolve
Resolution Rate
4.5 points above city average
Ranked #8 of 25 wards
By resolution rate (last 90 days)
Top Issue Types
Most Reported Streets
- Queen Street East, South Riverdale, Toronto 7 reports
- Carlaw Avenue 4 reports
- 102 Carlaw Avenue, South Riverdale, Toronto 4 reports
- Selkirk Street, East York, Toronto 3 reports
- 52 Carlaw Avenue, South Riverdale, Toronto 3 reports
Top Reporters
Recent open reports
Strada Lane
Jul 08, 2026
5 Hassard Avenue, Broadview North, Toronto
Jun 22, 2026
Carlaw Avenue
Jun 18, 2026
1148, Logan Avenue, Broadview North, Toronto—Danforth, East York, Toronto, Golden Horseshoe, Ontario, M4K 2T3, Canada
Jun 16, 2026
Gerrard Street East, South Riverdale, Toronto
Jun 02, 2026
Carlaw Avenue
May 30, 2026
281 Jones Avenue, South Riverdale, Toronto
May 20, 2026
24 Carlaw Avenue, South Riverdale, Toronto
May 13, 2026
52 Carlaw Avenue, South Riverdale, Toronto
May 13, 2026
How Paula Fletcher voted recently
Last 10 recorded votes at council meetings
Reclassify Creek Place Laneway
Jul 8, 2026 · defeated 3-4
1497 and 1501 Queen Street West and 89 and 91 Beaty Avenue - Official Plan and Zoning By-law Amendment Application - Decision Report - Approval
Jul 8, 2026 · passed unanimously 7-0
Chinatown Tomorrow Planning Initiative - Final Report
Jul 8, 2026 · passed unanimously 7-0
Reclassify Creek Place Laneway
Jul 8, 2026 · passed unanimously 6-0
Advancing Planting and Sand Renourishment at Hanlan's Point Beach and Surrounding Area - by Deputy Mayor Ausma Malik, seconded by Mayor Olivia Chow
Jun 25, 2026 · passed unanimously 23-0
Recognition, Restoration, and Expansion of The AIDS Memorial (Toronto) - by Mayor Olivia Chow, seconded by Councillor Jamaal Myers
Jun 25, 2026 · passed unanimously 22-0
Recognition, Restoration, and Expansion of The AIDS Memorial (Toronto) - by Mayor Olivia Chow, seconded by Councillor Jamaal Myers
Jun 25, 2026 · defeated 5-17
Temporary Delegation of Authorities Required for the Church Street Pedestrianization Pilot - by Councillor Chris Moise, seconded by Councillor Josh Matlow
Jun 25, 2026 · passed 21-4
Revitalizing Toronto's Peace Garden - by Councillor Rachel Chernos Lin, seconded by Mayor Olivia Chow
Jun 25, 2026 · passed unanimously 25-0
Commemorating the Life and Work of Rabbi Arthur Bielfeld - by Councillor Rachel Chernos Lin, seconded by Mayor Olivia Chow
Jun 25, 2026 · passed unanimously 25-0
311 activity in this ward
From City of Toronto 311 service requests (last 12 months)
9,766
Total requests
624
Pothole / road damage
77%
Closed by city
Top categories
- Road Plowing Request 1,217
- Sidewalk Snow Clearing Required 938
- Road Pothole / Road Damage 600
- Res / Garbage / Not Picked Up 302
- Animal Noise 249
Source: City of Toronto Open Data · Note: 311 data has no exact location, only ward + intersection
