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Past Toronto's published service standard

This report is 28 days old. The city's standard for Road Damage is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Mike Colle
report photo

Road Damage at 2 Heather Street

ref: STO-M1A0W3
city ref: 09566895 Track on 311
Road Damage Snap City acknowledged
Open 28 days
Transportation Services: 14 days

City service request

New

Updated 28 days ago

We received your request.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-06-29 Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): 2 Heather St

The city's estimated completion of June 29, 2026 has passed. We are following up.

2 Heather Street, Toronto Toronto

Reported on Mon, Jun 15, 2026 at 5:52 PM · 27d ago

Report Details

AI-generated, reviewed by reporter

A horizontal crack approximately 6-8 feet long runs across the asphalt at 2 Heather Street, filled with dark debris and dirt from water infiltration. The crack requires monitoring to prevent further deterioration of the road base, though it does not currently pose a trip hazard.

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Report Submitted

Jun 15, 2026 at 5:52 PM

Email sent to Ward 8 councillor Mike Colle (Eglinton-Lawrence)

Jun 15, 2026 at 5:52 PM

Sent

Email sent to City of Toronto

Jun 15, 2026 at 5:52 PM

Sent

Awaiting Response

Open for 28 days

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