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Past Toronto's published service standard

This report is 33 days old. The city's standard for Pothole is 14 days. Councillors are the right escalation when 311 is past its own deadline.

Email Cllr. Ausma Malik

Pothole at Portland Street

ref: STO-S4T1F7

city ref: 09534100 Track on 311

Pothole Snap City acknowledged

Open 34 days

Transportation Services: 14 days

City service request

New

Updated about 1 month ago

We received your request.

The lines below are from Toronto 311's acknowledgement email. They are estimates from the city, not a guarantee of when the issue will be fixed on the ground.

Service request type: Road Pothole / Road Damage Expected service delivery: 2026-06-25 Estimated resolution timeframe: The service request will be resolved within 14 days. Service address (city record): Portland St & King St W

The city's estimated completion of June 25, 2026 has passed. We are following up.

Portland Street Toronto

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Reported on Tue, Jun 9, 2026 at 10:21 PM · 1mo ago

Report Details

AI-generated, reviewed by reporter

Severe cracking and heaving across a large section of sidewalk at King Street West intersection, with multiple cracks radiating from utility access grates and creating a significant trip hazard for pedestrians. The reporter noted a large pothole in the center of King Street next to streetcar tracks in the north-south bike lanes, which poses a hazard for cyclists.

Description

LLarge pothole in centre of King Street next to street car tracks right in the middle of north south bike lanes. Very scary for cyclist

Community Updates

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