Water/Drainage at Captain Hawley Lane

This is why the street floods when it rains hard, at Bruce Jr Public School.

We heard you

Case built & sent · Jun 6, 9:03 AM

City & councillor received it

City of Toronto

The city responded

Ref #09521537 ↗ Transportation Services

83/1

Past the standard

City standard: 1 days

Day 83. 82 days past the city's own standard.

The city's published standard for Water Drainage is 1 days. Your councillor is the right escalation now.

Email Cllr. Fletcher

Checked against Toronto 311 on August 27, 2026: New.

The city's estimated completion of June 12, 2026 has passed. We are following up.

Captain Hawley Lane, South Riverdale, Toronto Toronto

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What's nearby

Bruce Jr Public School

School · anchors this report's story

92m

Morse Street Jr Public School

School

486m

Queen St East at Caroline Ave

Bus Stop

202m

Queen St East at Brooklyn Ave

Bus Stop

223m

Leslie Grove Park

Park

304m

This street's story: 7 city catch basins and 5 manholes serve this block. A blocked catch basin is the usual reason a curb floods like this.

The case we sent

Report details · AI-written, reviewed by the reporter

Standing water is pooled around a metal catch basin on Captain Hawley Lane, indicating the storm drain is blocked or not functioning and creating a slipping hazard for pedestrians. The catch basin serves an aging drainage system in the area, with nearby infrastructure dating back to 1927.

Description · in the reporter's words

Poor water drainage in the laneway

What we did for you

✓ We heard you, and saw what you saw 9:03:17
✓ Made sure no faces or licence plates travel with your photo 9:03:17
✓ Wrote the formal report in the city's own language, for you 9:03:17
✓ Matched your report to Ward 14, for you 9:03:17
✓ Delivered it to Toronto 311, the same minute 9:03:30
✓ Caught the city's reference number so you never have to chase it Jun 9
✓ And when the city says fixed, we check the record and bring the answer back here ongoing