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STO-N0O9J5 · Ward 21 · Bus Stop Issue

Our ref

STO-N0O9J5

City ref

09279277

Track on 311 ↗

Bus shelter accumulating debris and mold

We heard you
Case built & sent · May 6, 9:59 AM
City & councillor received it
City of Toronto
The city responded
Ref #09279277 ↗ Transportation Services
Fixed
Marked resolved

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on May 8 and confirmed the work was done. That is the loop closed by the people who live here.

Closed, on the record

Fixed.

Ellesmere Road in Scarborough Centre is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Before photo May 6 · reported
Resolved confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

Reported May 6 · Confirmed complete by Toronto 311 · July 17, 2026

Ellesmere Road Toronto

What's nearby

Ellesmere Rd at Victoria Park Ave East Side

Bus Stop

17m

Ellesmere Rd at Victoria Park Ave

Bus Stop

33m

Cassandra Park

Park

445m
This street's story: The stop is the one part of a transit trip that stays put, so a broken shelter or bench is a problem for every rider on that route, every day.

The case we sent

Report details · AI-written, reviewed by the reporter

A TTC bus shelter at Ellesmere Road has accumulated debris, standing water, scattered food waste, and litter on its floor, with visible algae/mold staining indicating poor drainage. The unsanitary conditions create a hygiene risk for transit users and require immediate cleaning and drainage maintenance.

Description · in the reporter's words

Cleanliness and upkeep required

What we did for you
  • We heard you, and saw what you saw 9:59:05
  • Made sure no faces or licence plates travel with your photo 9:59:05
  • Wrote the formal report in the city's own language, for you 9:59:05
  • Matched your report to Ward 21, for you 9:59:05
  • Delivered it to Toronto 311, the same minute 9:59:15
  • Caught the city's reference number so you never have to chase it May 6
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. ongoing

Your 15-second report became all of this before 10:00 the same morning.

The neighbourhood

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