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STO-A2E5I5 · Ward 13 · Bike Lane Issue

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Our ref

STO-A2E5I5

City ref

09194363

Track on 311 ↗

Damaged bike lane surface with cracks

A blocked bike lane doesn't stop cyclists, it pushes them into traffic, at Jarvis Collegiate Institute.

We heard you

Case built & sent · Apr 23, 6:02 PM

City & councillor received it

City of Toronto

The city responded

Ref #09194363 ↗ Transportation Services

✓

Fixed

Confirmed May 21

Fixed, confirmed by Toronto 311.

28 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?

The city marked this resolved May 21, 12:00 AM

Closed, on the record

Fixed in 28 days.

Jarvis Street in Toronto Centre is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Apr 23 · reported

✓ Resolved May 21 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

28 days

report → fix

Toronto 311

confirmed by

You + 1

held it open

Reported April 23 · resolved on May 21, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith

487 Jarvis Street, Toronto Toronto

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What's nearby

Jarvis Collegiate Institute

School · anchors this report's story

18m

National Ballet School - The Shoe Room

School

204m

Wellesley St East at Jarvis St

Bus Stop

45m

Wellesley St East at Jarvis St

Bus Stop

68m

Wellesley - Magill Park

Park

199m

This street's story: A bike lane only works end to end, so one blocked stretch changes the whole route.

The case we sent

Report details · AI-written, reviewed by the reporter

The bike lane at 487 Jarvis Street has extensive cracking and lifting around a sinking catch basin and storm drain, with radiating fractures and split green paint creating trip and puncture hazards for cyclists. The reporter notes the resulting bump could cause a serious accident if hit at speed. The deterioration appears caused by ground settlement or utility infrastructure work beneath the lane.

Description · in the reporter's words

Catch basin is sinking. Bump could cause serious accident if hit at speed

What we did for you

✓ We heard you, and saw what you saw 6:02:24
✓ Made sure no faces or licence plates travel with your photo 6:02:24
✓ Wrote the formal report in the city's own language, for you 6:02:24
✓ Matched your report to Ward 13, for you 6:02:24
✓ Delivered it to Toronto 311, the same minute 6:02:35
✓ Caught the city's reference number so you never have to chase it Apr 23
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. May 21