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Open utility excavation on sidewalk
Fixed, confirmed by Toronto 311.
42 days after you reported it. We take the city at its word, and you get the final one: is it actually fixed?
The city marked this resolved Jun 3, 12:00 AM
Sign in to tell your neighbours what you see on the ground.
Closed, on the record
Fixed in 42 days.
Albany Avenue in University-Rosedale is a little better today because somebody said something and the city finished the work. That is how this is supposed to work.
Apr 22 · reported
Reported this yourself? Add your after photo when you pass by. It completes the record.
42 days
report → fix
Toronto 311
confirmed by
Reported April 22 · resolved on June 3, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · checked against the city's records, not taken on faith
Albany Avenue, Toronto Toronto
What's nearby
George Brown College - Casa Loma Campus
School
Royal St Georges College School - Advancement
School
Dupont St at Bathurst St
Bus Stop
Bathurst St at Dupont St
Bus Stop
Cawthra Playground
Park
The case we sent
Report details · AI-written, reviewed by the reporter
An active excavation pit on the public sidewalk is exposing soil and utility infrastructure with only a red traffic cone and metal utility cover marking the work area. The open pit creates a trip hazard and blocks pedestrian passage, with no apparent safety fencing beyond the single cone, leaving pedestrians vulnerable to stepping into the excavation or tripping on cover edges. This appears related to a collapsed utility cut in the area.
Description · in the reporter's words
Collapsed Utility cut
What we did for you
- ✓ We heard you, and saw what you saw 6:00:19
- ✓ Made sure no faces or licence plates travel with your photo 6:00:19
- ✓ Wrote the formal report in the city's own language, for you 6:00:19
- ✓ Matched your report to Ward 11, for you 6:00:19
- ✓ Delivered it to Toronto 311, the same minute 6:00:30
- ✓ Caught the city's reference number so you never have to chase it Apr 22
- ✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Jun 3
Your 15-second report became all of this before 6:01 the same evening.
The neighbourhood
Your ward
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Discussion · 1 comment
Your Reference Number: 09186161 Service Request Type: Damaged Concrete Sidewalk Expected Service Delivery Date/Time: 2026-05-06, 11:55 a.m. Estimated Resolution Timeframe: The service request will be resolved within 1 month. Service Address: Albany Ave & Dupont St