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Community-flagged

STO-W6A5F1 · Ward 10 · Bus Stop Issue

⋯

Our ref

STO-W6A5F1

City ref

09161533

Track on 311 ↗

Bus shelter missing glass pane

We heard you

Case built & sent · Apr 19, 1:46 AM

City & councillor received it

City of Toronto + Cllr. Malik

The city responded

Ref #09161533 ↗ Transportation Services

✓

Fixed

Marked resolved Apr 28

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on April 28 and confirmed the work was done, 9 days after you reported it. That is the loop closed by the people who live here.

Marked resolved Apr 28, 1:11 AM · Confirmed by a resident Apr 28, 1:11 AM

Closed, on the record

Fixed in 9 days.

Shaw Street in Spadina-Fort York is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Apr 19 · reported

✓ Resolved Apr 28 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

9 days

report → fix

You + 2

held it open

Reported April 19 · resolved on April 28, 2026 · Confirmed complete by Toronto 311 · July 17, 2026 · inside the city's own 14-day standard

Shaw Street Toronto

Google Maps Apple Maps

What's nearby

Discovering Minds Montessori School

School

453m

Shaw St at King St West North Side

Bus Stop

King St West at Shaw St

Bus Stop

37m

Massey Harris Park

Park

144m

Joseph Workman Park

Park

170m

This street's story: The stop is the one part of a transit trip that stays put, so a broken shelter or bench is a problem for every rider on that route, every day.

The case we sent

Report details · AI-written, reviewed by the reporter

A transit shelter on Shaw Street in the West Queen West area, Ward 17 - Spadina-Fort York, is missing a glass pane. The citizen reports damage to the shelter structure that affects its condition.

Description · in the reporter's words

Transit shelter missing glass pane on side

What we did for you

✓ We heard you, and saw what you saw 1:46:33
✓ Made sure no faces or licence plates travel with your photo 1:46:33
✓ Wrote the formal report in the city's own language, for you 1:46:33
✓ Found your ward and put your councillor on the record, for you 1:46:33
✓ Delivered it to Toronto 311 11:51:06
✓ Caught the city's reference number so you never have to chase it Apr 20
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 28