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STO-C2I1V2 · Ward 19 · Water Sewer

Our ref

STO-C2I1V2

Road sinkhole and subsurface collapse

We heard you
Case built & sent · Apr 16, 6:35 PM
City & councillor received it
City of Toronto
The city responded
Not yet
Fixed
Marked resolved Apr 24

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on April 24 and confirmed the work was done, 8 days after you reported it. That is the loop closed by the people who live here.

Marked resolved Apr 24, 6:10 PM

Closed, on the record

Fixed in 8 days.

Coxwell Avenue in Beaches-East York is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Before photo Apr 16 · reported
After photo Apr 24 · confirmed

8 days

report → fix

Reported April 16 · resolved on April 24, 2026

325 Coxwell Avenue, Toronto Toronto

What's nearby

Georges Etienne Cartier Catholic Elementary School

School

140m

Monarch Park Collegiate & School Of Life Experience

School

291m

Coxwell Ave at Casci Ave

Bus Stop

28m

Coxwell Ave at Casci Ave

Bus Stop

49m

Coxwell Avenue Playground

Park

68m
This street's story: Mains and sewers run in the same corridor as the street above them, so a problem underground shows up on the surface first.

The case we sent

Report details · AI-written, reviewed by the reporter

A major sinkhole has opened in the road and sidewalk at this location, with deep crater damage and radiating cracks in the asphalt, indicating subsurface water/sewer infrastructure failure. A nearby catch basin and sewer manhole are visible, suggesting the underlying system has settled and caused the surface collapse. This poses an immediate tripping hazard for pedestrians and traffic risk, with potential for further expansion if the infrastructure continues to settle.

What we did for you
  • We heard you, and saw what you saw 6:35:08
  • Made sure no faces or licence plates travel with your photo 6:35:08
  • Wrote the formal report in the city's own language, for you 6:35:08
  • Matched your report to Ward 19, for you 6:35:08
  • Delivered it to Toronto 311, the same minute 6:35:31
  • And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 24

Your 15-second report became all of this before 6:36 the same evening.

The neighbourhood

Discussion · 3 comments

orca_hamilton 4 months ago

On the east side of Coxwell Avenue, south of Gerrard Street North

orca_hamilton 4 months ago

325 Coxwell Avenue

fox_victoria 4 months ago

I fixed it. Thank you!

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