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STO-N6X0L9 · Ward 11 · Water Sewer

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Our ref

STO-N6X0L9

City ref

09082671

Track on 311 ↗

Road crack with water pooling

We heard you

Case built & sent · Apr 7, 10:54 AM

City & councillor received it

City of Toronto

The city responded

Ref #09082671 ↗ Transportation Services

✓

Fixed

Marked resolved Apr 9

Fixed, and a neighbour went back to check.

Someone from this neighbourhood walked past on May 29 and confirmed the work was done, 2 days after you reported it. That is the loop closed by the people who live here.

Marked resolved May 29, 12:46 AM

Closed, on the record

Fixed in 2 days.

College Street in University-Rosedale is a little better today because somebody said something, neighbours stood behind it, and the city finished the work. That is how this is supposed to work.

Apr 7 · reported

✓ Resolved Apr 9 · confirmed

Reported this yourself? Add your after photo when you pass by. It completes the record.

2 days

report → fix

Reported April 7 · resolved on April 9, 2026 · Confirmed complete by Toronto 311 · July 17, 2026

106 College Street, Toronto Toronto

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What's nearby

Orde Street Jr Public School

School

266m

Ronald Mcdonald House

School

362m

College St at Queen's Park - Queen's Park Station

Bus Stop

44m

University Ave at College St - Queen's Park Station

Bus Stop

59m

Mccaul - Orde Parkette

Park

351m

This street's story: Mains and sewers run in the same corridor as the street above them, so a problem underground shows up on the surface first.

The case we sent

Report details · AI-written, reviewed by the reporter

A deep vertical crack runs perpendicular to traffic on College Street, with dark water pooling inside, indicating possible sewer or water main subsidence beneath the pavement. The crack extends several inches deep and creates a tripping hazard while allowing water infiltration that may worsen underground infrastructure damage. The nearby catch basins, averaging 52 years old, suggest aging drainage infrastructure in the area.

What we did for you

✓ We heard you, and saw what you saw 10:54:04
✓ Made sure no faces or licence plates travel with your photo 10:54:04
✓ Wrote the formal report in the city's own language, for you 10:54:04
✓ Matched your report to Ward 11, for you 10:54:04
✓ Delivered it to Toronto 311, the same minute 10:54:27
✓ Caught the city's reference number so you never have to chase it Apr 7
✓ And when the city marked it fixed, we brought the answer back to you. That's the loop, closed. Apr 9