Utility Pole at Dormington Drive

We heard you

Case built & sent · Jul 28, 7:04 AM

City & councillor received it

City of Toronto + Cllr. Ainslie

The city responded

Ref #09859516 ↗ Transportation Services

28/10

Past the standard

City standard: 10 days

Day 28. 18 days past the city's own standard.

The city's published standard for Utility Pole is 10 days. Your councillor is the right escalation now.

Email Cllr. Ainslie

Checked against Toronto 311 on August 24, 2026: In Progress.

The city's estimated completion of July 29, 2026 has passed. We are following up.

Dormington Drive Toronto

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What's nearby

St Thomas More Catholic Elementary School

School

145m

Woburn Collegiate Institute

School

157m

Ellesmere Rd at Gander Dr East Side

Bus Stop

37m

Ellesmere Rd at Dormington Dr West Side

Bus Stop

46m

Woburn Park - Scarborough

Park

434m

This street's story: Poles are shared, hydro and phone and cable hang on the same wood, so the owner of the problem is not always the owner of the pole.

The case we sent

Report details · AI-written, reviewed by the reporter

Utility pole on Dormington Drive is missing its protective cover panel, exposing red and black wires and electrical components; the cover has fallen off multiple times despite previous replacement, creating an electrical and pedestrian safety hazard in a high-traffic area near transit shelters.

Severity High

Description · in the reporter's words

Traffic light pole is missing protective cover. This issue was reported several months ago, and the cover was replaced however it fell off again shortly. The entire pole is damaged and needs replacement. This is an electrical and safety hazard

What we did for you

✓ We heard you, and saw what you saw 7:04:32
✓ Made sure no faces or licence plates travel with your photo 7:04:32
✓ Wrote the formal report in the city's own language, for you 7:04:32
✓ Found your ward and put your councillor on the record, for you 7:04:32
✓ Delivered it to Toronto 311, the same minute 7:04:56
✓ Caught the city's reference number so you never have to chase it Jul 28
✓ And when the city says fixed, we check the record and bring the answer back here ongoing