Ward office & city hall
Councillor profile, committees, staff contacts
Ward office & city hall
Councillor profile, committees, staff contacts
About Lily Cheng
Lily Cheng is the Councillor for Ward 18 Willowdale, taking office on November 15, 2022. A Willowdale resident for over a dozen years, Lily is a passionate, visionary leader in the community. Four years ago, Lily co-founded We Love Willowdale (WLW), a movement created after the tragic van attack to help the community grieve and heal. Her journey as a community organizer began 9 years ago with the founding of North York Moms, a thriving community on Facebook of over 11,000 moms.
Lily has tirelessly worked for Willowdale for many years including spearheading the Willowdale Covid Response Network to support the community through the pandemic.
Lily has a track record of identifying problems in Willowdale and taking action. Her advocacy led to the establishment of a much needed walkable Yonge and Sheppard EarlyOn Child and Family Centre. She has also established programs and support for challenges often overlooked by the government including seniors accessing grocery shopping support during the pandemic and food insecurity experienced by families. During the pandemic, she addressed social isolation by expanding Willowdale Neighbours Connect, an active online community she started for the neighbourhood that has helped many feel a deeper sense of belonging in Willowdale.
City councillor page
Ward 18 on toronto.caCouncillor
Lily Cheng
Phone
416-395-6411Councillor email (city format)
Councillor_Cheng@toronto.caCommittees & boards
- General Government Committee
- Budget Committee
- Civic Appointments Committee (Chair)
- Board of Health
- North York Community Council (Vice-Chair)
- Board of Directors of TO Live
- Toronto Police Services Board
Ward staff
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Chief of Staff
Sara Hildebrand
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Operations and Digital Engagement Manager
Brandon Koussa
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Director of Planning and Development
Atefeh Javadian
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Communications and Events Coordinator
Monica Hu
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Administrative Assistant
Ava Ha
Get alerts for this ward
Flood awareness
No Active Flood Risk
Current weather conditions do not indicate elevated flood risk in this ward.
Flood Study Areas (4)
BFA26
Catch basins avg 73 years (installed ~1953)
BFA24
BFA25
Catch basins avg 4 years (installed ~2022)
BFA28
Business Improvement Areas (1)
8
Total Reports
6
Open
1
Resolved
--
Avg Days to Resolve
Resolution Rate
30.2 points below city average
Ranked #59 of 25 wards
By resolution rate (last 90 days)
Top Issue Types
Most Reported Streets
- 11 Bales Avenue, Avondale, Toronto 1 report
- 14 Hilda Avenue, Toronto 1 report
- 185 Bishop Avenue, Toronto 1 report
- 20 Harrison Garden Boulevard, Avondale, Toronto 1 report
- 5160 Yonge Street, Willowdale West, Toronto 1 report
Top Reporters
Recent open reports
20 Harrison Garden Boulevard, Avondale, Toronto
Jul 06, 2026
11 Bales Avenue, Avondale, Toronto
Jun 03, 2026
Connaught Avenue
May 20, 2026
Elmwood Avenue
Apr 26, 2026
185 Bishop Avenue, Toronto
Apr 09, 2026
73 Olive Avenue, Toronto
Apr 07, 2026
How Lily Cheng voted recently
Last 10 recorded votes at council meetings
Introduction of General Bills and Confirming Bills
Jul 30, 2026 · passed unanimously 22-0
Introduction of General Bills and Confirming Bills
Jul 30, 2026 · passed unanimously 22-0
Celebrating the Win: Free August Ferry Rides for Kids and Seniors - by Deputy Mayor Ausma Malik, seconded by Mayor Chow
Jul 30, 2026 · passed 15-5
Exploring a Partnership with Jays Care Foundation to Establish a Jays Care Academy in Toronto - by Mayor Olivia Chow, seconded by Councillor Mike Colle
Jul 30, 2026 · passed unanimously 24-0
1410 to 1416 Eglinton Avenue West - Zoning By-law Amendment Application - Ontario Land Tribunal Hearing - Request for Directions
Jul 30, 2026 · passed 23-3
Ensuring Due Diligence on Data Centres in Scarborough Southwest - by Councillor Parthi Kandavel, seconded by Councillor Dianne Saxe
Jul 30, 2026 · passed unanimously 25-0
2 Whitney Avenue - Application to Erect a Structure in the North Rosedale Heritage Conservation District
Jul 30, 2026 · passed unanimously 23-0
2 Whitney Avenue - Application to Erect a Structure in the North Rosedale Heritage Conservation District
Jul 30, 2026 · passed 20-4
245 to 251 Marlee Avenue, 1 to 7 Romar Crescent and 16 Stayner Avenue - Official Plan and Zoning By-law Amendment Application - Ontario Land Tribunal Hearing - Request for Directions
Jul 30, 2026 · passed 20-3
Initial Findings Report: Transit Priority Measures to Support the 505 Dundas 6-Minute Network
Jul 30, 2026 · passed 20-2
311 activity in this ward
From City of Toronto 311 service requests (last 12 months)
9,991
Total requests
779
Pothole / road damage
77%
Closed by city
Top categories
- Road Pothole / Road Damage 779
- Long Grass and Prohibited Plants on Private Property 314
- Residential Bin Lid Damaged 312
- Property Standards and Maintenance Violations 284
- Pick up Dead Wildlife 221
Source: City of Toronto Open Data · Note: 311 data has no exact location, only ward + intersection
